Description
Package Includes:
1 x 20″ Monitor 1 x Power Cable1 x (VGA/DVI) Cable
Please request the display cables you require when you place your order. If no request is received we will include 1 x VGA cable and 1 x DVI cable as standard.
Here at IT Refurb we also use our equipment and services to support charities, local residents and community groups through the Microsoft Registered Refurbisher Program. We want to provide a great service along with our aim of reducing the digital divide.
Condition
Grade B – Good Condition
Grade A refurbished products are previously owned and are in very good condition, with very few notable scratches, blemishes or signs of wear and tear. Screens are in very good condition without any scratches or dead pixels. They may not come with the original manufacturer packaging and do not contain the manufacturers manual / user guide.
As we are dealing with refurbished goods, we understand that some issues can arise. If you do have any problems we ask that you contact us as quickly as possible so that we can try to find the best solution for you.
Shipping
Delivery: We can provide you with a tracking number so that you can track your order once it has been dispatched.
Delivery time: Orders are usually dispatched within in 1-3 working days of full payment.
Collections: Same day collections are available on most listings. Please call 0121 281 2702 to arrange collection if you would prefer to collect from our warehouse.
Payment
We accept the following payment methods:
PayPal Credit Card Cash on Collection
Please contact us if you have any questions.
Warranty
What is the Period of the Warranty?
Unless otherwise stated all equipment and products are sold with a 12 month ‘IT Refurb Back to Base’ Warranty.
To obtain the warranty service you must contact us within the warranty period.
What Does This Warranty Cover?
This warranty covers any technical malfunctions or defects. During the warranty period we will replace or repair any defective materials, malfunctioning items or parts free of charge or provide a full refund depending on the appropriate solution for you.
What Does This Warranty Not Cover?
The warranty does not cover any conditions, malfunctions or damage not resulting from technical malfunction or defect. The warranty does not cover theft, loss of product, accidental damage or damage from improper use or maintenance. IT Refurb’s warranty is void if the equipment or products have been subject to, without limitation any physical damage, misuse, abuse, neglect, modifications, tampering, accidental damage by you or any other party. The warranty does not cover any imperfections present at the time of sale. IT Refurb is not Liable for any data loss resulting from product failure during the warranty period or anytime thereafter IT Refurb is not liable for any costs for any unauthorised repair to products during the warranty period or anytime thereafter.
What we will do?
To obtain the warranty service you must contact us within your warranty period.
An inspection will take place to determine the problem with the item. Once an assessment has been completed we can decide the best course of action for you. If when assessed the fault lies within technical malfunction or defect, IT Refurb will offer either a full refund or repair free of charge. To claim the warranty the item must be returned to us in the state it was sent or the warranty is void.
If there are any problems please contact us and we will do all that we can to resolve the situation.
Terms of Sale
We aim to make each transaction as smooth as possible, however, as we are dealing with used and recycled goods we understand that some problems can arise. If you have any disputes we request that you e-mail us first and we will endeavour to resolve the issue as quickly as possible.
Please note that all images are stock images unless otherwise specified and do not reflect the condition of the product.
We will consider offers on more expensive items such as Desktops and Laptops. However, we will generally only accept offers on the less expensive items such as Monitors for more than one of the product.
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